Sunday, May 24, 2020

Wendy and Lucky Story - Free Essay Example

Sample details Pages: 3 Words: 957 Downloads: 5 Date added: 2019/03/19 Category Art Essay Level High school Tags: Film Analysis Essay Did you like this example? Abstract At the surface level, Wendy and Lucy is a story about a young woman and the struggles she faces as she attempts to find her lost canine companion on limited funds as she travels through a run-down Oregonian town. The setting of the story is confined to only a couple of days, and little to no background information is revealed about the titular character, Wendy, throughout the narrative†but through her struggles, and the way in which they are portrayed, the film paints a careful portrait both of the reality of people living on a budget with absolutely no room for error and of the mundane nature of life in small, forgotten towns.. Don’t waste time! Our writers will create an original "Wendy and Lucky Story" essay for you Create order By Hollywood standards, little happens in the films 80-minute run: Wendy and Lucy pass through Oregon on their way to Alaska in hopes of a jobwith benefitsat a cannery, Wendys old, depleted car breaks down after miles of wear and tear on the drive from Indiana, Wendy is caught stealing food for Lucy, Wendy goes to jail for shoplifting, Lucy goes missing, and Wendy attempts to find her lost companion with no cash, no cellphone, and no clue where to begin. Through the intentionally quiet and stark nature of the narrative, co-Screenwriter and director Kelly Reichardt avoids explicitly revealing the films key themes through narrative and rather employs lighting and contrast, characterization, and cinematography to subtly reveal details of Wendys story, and the larger tale of poverty at play through a deeply realist lens. As a whole, the films overarching themes are achieved both through the consistent and general use of mise en scene and cinematography throughout the duration of the film as well as through deliberate constructions and manipulations of these elements in specific scenes. As Film Art emphasizes, perhaps no component of mise-en-scene is more critical to the essence of a film than, as phrased by Sternberg, the adventure of drama and light. (Film Art, page. 131) Wendy and Lucy follows that rule; through low-contrast, muted blue tones, the films lighting and color heavily influences how the reader perceives the films narrative. The high-key lighting employed in the outdoor daytime scenes†which make up a majority of the film†eliminates contrast and leads to a dull, flattened appearance that highlights Wendys muted, internalized emotional state†and further, highlights the dull, mundane existence of life in impoverished rural communities across the country. However, the opposite is true when Wendy finds herself in extremely vulnerable or even threatening situations; in a scene near the beginning of the film, Wendy comes across a group of vagrants in the woods after Lucy runs a bit ahead. The high contrast of the dark night sky and the faces of the men and women lit by firelight produce an entirely different emotional response in the audience than the low-contrast day-time scenes. The same effect is on display when Wendy goes to jail; the stark overhead lighting of the jail produces a harsh contrast, or chiaroscuro, that contributes to a feeling of heightened somberness and unease. With the inclusion of these high contrast scenes with low-key lighting in tense or uncertain situations, the film suggests that while daily life for people on the fringes of society tends to be dull and mundane, feelings of uneasiness and fear are only one unfortunate happenstance away. This emotional state explored via contrast and color is further emphasized through the acting of Michelle Williams as Wendy. Though concepts of realism in performance have drastically changed over time, Williams barebones performance falls on the minimalistic end of the stylized spectrum. (Film Art p. 132) There is no added flair to Wendys words or actions; she simply moves through space quietly. This is not to say that Williams performance is flat; Wendy displays emotional duress both when she is jailed and later when she has an intimidating encounter with a homeless man in the woods while searching for Lucy. However, Williams performance of Wendy is extremely small, and this acting style combined with Wendys characterization leads to a fairly limited scope of depth. Because of her circumstances, the viewer is able to make educated assumptions about Wendys inner thoughts and feelings, but the film itself does little to explain Wendys background or inner emotional state. In relation to depth, the films range is extremely limited; the audience possesses little information about any of the events in the story, and rather only learns of new information as Wendy learns of it onscreen. For example, one of the few details about Wendys life that the audience learns is revealed through a telephone conversation with her brother-in-law and estranged sister after she loses Lucy. Wendy calls from a public telephone, and the scene is shot from outside the paneled glass window covering the booth. The reflections of the cars passing by is shown on the glass, and the sounds of the car engines is nearly as loud as Wendys voice as she speaks. By placing importance on Wendys surroundings during the phone call, the film shows that although Wendys world is falling apart†she has literally lost Lucy, her companion, with no indication that she can be found and has no way of looking for her because of her broken down vehicle†the world in the small town around her persists on as usual. This phone call scene also serves as a small glimpse into Wendys reality, though it perhaps raises more questions than it answers; Wendys brother-in-law presents a friendly voice, but her sisters harsh comments in the background show that she and Wendy do not share a particularly pleasant relationship. Wendy is clearly affected, if not surprised by, her sisters lack of compassion toward her situation. However, as she states on the call, she wasnt seeking help.

Wednesday, May 13, 2020

`` The Yellow Wallpaper `` By Charlotte Perkins Gilman And...

There are many factors that can create a theme in a short story. Most of the factors are the elements of fiction, which include plot, setting, characters, symbolism, conflict, and point of view. The two stories that will be compared in this essay are â€Å"The Yellow Wallpaper† by Charlotte Perkins Gilman and â€Å"The Story of the Hour† by Kate Chopin. The elements that especially contribute to creating a theme for these short stories are the characters, point of view, and plot. The characters of both stories play a main role in molding a theme. In â€Å"The Story of an Hour†, Louise is a wife, who is also â€Å"young, with a fair, calm face, whose lines bespoke repression and even a certain strength† (Chopin). Even though readers do not know how long Louise and Brently Mallard have been married for, they figure out that Louise â€Å"had loved him--sometimes. Often she had not† (Chopin). For the two statements above, readers can figure out that she is a strong, young woman, who often didn’t love her own husband. Louise often felt as though she did not have the freedom to be who she wanted to be. She was married, so she had to act like only a married woman should. In â€Å"The Yellow Wallpaper†, the narrator is a young woman, who is a natural storyteller that loves to write. Her husband, John, places her under treatment for depression or for being too emotional. Even though the narrator’s treatment involves her no t being able to write, she still finds time to write in her secret diary when no oneShow MoreRelatedThe Yellow Wallpaper, By Charlotte Perkins Gilman, And The Story Of An Hour1409 Words   |  6 Pagessociety than what they do today. There are many stories that can help provide a glimpse of what life was like in the 1800s using a literary device known as realism. Realism is correctly portrayed in â€Å"The Yellow Wallpaper†, written by Charlotte Perkins Gilman, and â€Å"The Story of an Hour†, written by Kate Chopin, in which both depict real life situations and scenarios of what it was like to be a woman in the late 19th century. In both of these short stories, the women are depicted as being tied down byRead MoreThe Story Of An Hour And Charlotte Perkins Gilman s The Yellow Wallpaper Essay1670 Words   |  7 PagesA Women’s Role in a Patriarchal Society During the 19th Century Kate Chopin’s The Story of an Hour and Charlotte Perkins Gilman’s The Yellow Wallpaper are two of the first works of feminist literature in the 19th century. They were written at a time when a woman’s lot was characterized by gender inequality, with few legal, social, or political rights. In the 19th century women were constant victims of society’s ideals, defined as physically and intellectually weaker than men. Fathers and husbandsRead MoreThe Story Of An Hour And Charlotte Perkins Gilman s The Yellow Wallpaper1422 Words   |  6 PagesIn Kate Chopin’s Story of an Hour and Charlotte Perkins Gilman’s The Yellow Wallpaper we see two marriages that are shaped by the hands of society at large and the husbands. Marriage in the upper classes in the late 1800s to the turn-of-the-century was primarily done to increase one party’s social standing, and as such divorce was generally severely frowned upon. Divorce, beginning at the wifeâ€℠¢s behest at least, was unprecedented until the latter half of the 1800s. Both marriages center on womenRead MoreAnalysis Of The Story Of An Hour And Charlotte Perkins Gilman s The Yellow Wallpaper908 Words   |  4 PagesKate Chopin’s â€Å"The Story of an Hour† and Charlotte Perkins Gilman’s â€Å"The Yellow Wallpaper† are two short stories that share similar themes and ideas. The authors’ use of point of view, symbolism, and imagery are different but still convey the same basic idea. Both stories cover the theme of marriage and share the idea that marriage is oppressive. The stories focus on two wives desperate to break from the control of their husbands. In â€Å"The Yellow Wallpaper† the woman’s husband is a doctor thereforeRead MoreComparing The Story of an Hour, by Kate Chopin and The Yellow Wallpaper, by Charlotte Perkins Gilman850 Words   |  4 PagesThe Yellow Wallpaper, by Charlotte Perkins Gilman, and The Story of an Hour, by Kate Chopin are two very similar stories. Both women were controlled by their husbands who caused them to feel an intense desire for freedom. However, the women in the stories had different life experiences and different reactions to their own freedom as a result of their different personalities. Mrs. Mallard in The Story of an Hour had to deal with a sort of burden. Her husband had control over her body andRead MoreMiddle Class Women in 19th Century American Society1245 Words   |  5 PagesIn the story â€Å"The yellow wallpaper† the author Charlotte Perkins Gilman says some things about the way women were treated by men back then in the 19th century. Women’s roles and place in the 19th century American society are very humiliating, rational for this society and weird. Women back then were treated as â€Å"something† not as â€Å"someone† that is to say useless beings, that do not have brains. The yellow wallpaper symbolizesRead MoreAnalysis Of The Yellow Wallpaper1727 Words   |  7 Pages Analysis of the Short Story The Yellow Wallpaper by Charlotte Perkins Gilman. Originally published in January 1892 issue of New England Magazine. Charlotte Perkins Gilman s short story The Yellow Wallpaper was personal to her own struggles with anxiety and depression after the birth of her daughter with her first husband and S. Weir Mitchell s resting cure treatment she received. The Yellow Wallpaper describes, from the patients point of view, the fall into madness of a woman who is creativelyRead MoreThe Yellow Wallpaper By Charlotte Perkins Gilman904 Words   |  4 Pagescom/us/definiton/americaneglish/rest-cure?q=rest+cure). Charlotte Perkins Gilman wrote The Yellow Wallpaper as a reflection of series of events that happened in her own life. Women who fought the urge to be the typical stereotype were seen as having mental instabilities and were considered disobedient. The societal need for women to conform to the standards in the 1800s were very high. They were to cook, clean and teach their daughters how to take care of the men. Gilman grew up without her father and she vowedRead More Understanding The Yellow Wallpaper1209 Words   |  5 PagesUnderstanding The Yellow Wallpaper      Ã‚   There are more reported cases of clinical depression in women than their are in men. There is also, generalized in western cultures, a stereotype that women are fragile and should be more dedicated to maintaining the home, doing feminine things, that they shouldnt work, and be discouraged from intellectual thinking. In the Victorian period (1837-1901) aside from womens suffragette movements the Victorian woman usually upheld this stereotype of a wellRead MoreThe Yellow Wallpaper: A Look Into Post-Partum Depression1061 Words   |  5 PagesCharlotte Perkins Gilman’s story, The Yellow Wallpaper, portrays the life and mind of a woman suffering from post-partum depression in the late eighteenth century. Gilman uses setting to strengthen the impact of her story by allowing the distant country mansion symbolize the loneliness of her narrator, Jane. Gilman also uses flat characters to enhance the depth of Jane’s thoughts; however, Gilman’s use of narrative tec hnique impacts her story the most. In The Yellow Wallpaper, Charlotte Perkins Gilman

Wednesday, May 6, 2020

Argumentative Essay Topics for College English - Is it a Scam?

Argumentative Essay Topics for College English - Is it a Scam? What You Must Know About Argumentative Essay Topics for College English You will need to develop a superior argument, which encompasses not just your principal point, but also all the pieces which make this up. The conclusion provides the general verdict of the argument. You are able to also restate the ideas which you have discussed in the body paragraphs in order to make your point valid. In the conclusive paragraph, as well as an overall review of the essay, you also have to present your perception on this issue and end will an appeal to more research or action with relevance to the topic. To choose which subject you're likely to discuss, it's essential to see the complete collection of good persuasive speech topics from the special area of study. With the assistance of our tips for writing and our interesting collection of topics, you're guaranteed to obtain a high grade! It is essential to opt for a great t opic as a way to compose a fantastic paper. Having highlighted the above, the following advice will enable you pick a topic for writing university essays that are of high quality and relevant in the contemporary field of specialty. Hence, you've been provided with the simplest topic for problem solution essays, you can pick any on of the aforementioned and get started writing your essay right away. You first have to establish the reason behind your essay, before it's possible to write persuasive content about it. In this kind of situation, it's more convenient to discover ready-made essays and use them as an example. There are several steps that you should take as a way to compose a great essay. Therefore, you can ask all the essential questions and consult on some points. You're able to purchase argument essay topics at reasonable rates. It's important to select debatable argumentative essay topics as you need opposing points which you can counter to your own points. In order in order to construct and pursue the interest of the graduate essay vividly, it's also wise to opt for a topic with source materials readily offered. Our MBA Essay Writing Services are quite helpful for the students who are trying to compose an outstanding assignment. College is for a high amount of study. Students are accustomed to the fact which their professors give them with the assignment's topic. College students ought to be grateful to their family for the chance to go to college. An argumentative essay is a certain sort of academic writing. A very good argumentative essay is going to be based on established or new research in place of only on your ideas and feelings. Argumentative es say topics are so important since they are debatableand it's essential to at all times be critically considering the world around us. Recent argumentative essay topics that are related to society is going to do. When it has to do with the middle school, the argumentative essay incorporates moderate topics. To discover argumentative essay topics easy on various platforms, you want to comprehend about the argumentative essay. Young writers may try simple on-line citation generators which are typically at no charge. Our professional writers understand the fundamental elements of an argumentative essay. A Secret Weapon for Argumentative Essay Topics for College English Hence, if you believe banking essays are boring just like your organization studies are, then you're probably wrong here. The reader ought to take the author's side by the close of the reading. Since you can see, lots of the topics listed are new and deal with the present issues happening in the World today. In order to create nice and attractive crime and punishment essay titles, you should first understand the point of your essay writing and your target audience then your head will be clear to settle on a path. Argumentative Essay Topics for College English Options When it has to do with writing an argumentative essay, the most significant matter to do is to select a topic and an argument you can really get behind. The topic has to be interesting, the topic has to be essential and finally the topic has to be informative. When you are requested to select a great topic for your argument, start with something you're acquainted with. An argumentative essay requires you to choose a topic and have a position on it. Persuasive or argumentative essays are intended to convince the audience of a person's viewpoint about a specific topic. Preferably, it ought to be something which you're an expert in. You will be assigned a topic, or your professor will allow you to select your own.

Tuesday, May 5, 2020

Consumer Satisfaction with Psychiatric Services

Question: Discuss about the Consumer Satisfaction with Psychiatric Services. Answer: Introduction: The problem statement which can be identified in case of this research proposal refers to the deterioration of revenues of Hilton Hotel UK due to the reduction in quality of services. The issue impinges major impact on the customer satisfaction levels which can be detrimental to the future growth and sustainability of the enterprise (Bansal Taylor, 2015). The hotel has faced considerable difficulties in sustaining its service consistency which account for limitations in the return visits of customers. The contemporary business environment is characterized by the prominent demand for estimating the needs of customers in unison with their satisfaction levels. Despite the years of operations in the hospitality industry and a formidable brand reputation, the Hilton Hotel UK is accountable for decreasing revenues in event of decline in customer satisfaction levels (Hilton, 2017). The resolution of the issue is vested in the prospects which could be derived from the distinct traits of customers that can influence their perception of services provided by the hotel (Coussement, Benoit Antioco, 2015). Hence the research must assume the priority of estimating the levels of customer satisfaction in the context of the services facilitated by Hilton Hotel UK. The nature of the hospitality industry is service based and hence it cannot undermine the significance of customer satisfaction. The profound information needs which are observed for the research proposal include the quantitative and qualitative statistics pertaining to the performance of Hilton Hotel and customer influx, secondary data obtained from online sources and journals pertaining to research in the domain of customer satisfaction in service based industries. The essential requirements of information also refer to the comprehensive illustration of the responses from customers of Hilton Hotel UK to the distinct questions referring to the different factors considered by customers for determining the efficiency of the services provided by the hotel (Dai et al., 2015). Specific description of the factors influencing the decisions of customers and their loyalty can be identified in terms of gender, age, value of services, purchase experience, usage experience, and frequency of service usage, product satisfaction and comparison of services with those of peers. Research design: The research design followed the descriptive approach in contrast to the casual approach considering the complicacy of the problem identified for the research activity. The outcomes of the research have to be conclusive and therefore descriptive approach implements quantitative data analysis to project the statistical inferences drawn from the target audience. Outcomes of a descriptive research approach can be beneficial if the research objectives are illustrated precisely prior to the design of survey questions (Frankenberger et al., 2015). The research objectives which can be identified in this case refer to the catering of customer requirements and accomplish higher customer satisfaction, develop higher revenues and apprehending the expectations and actual perception of customers in the context of the service quality offered by Hilton Hotel UK. Descriptive research is executed through surveys and observations with the prominent goals of describing the type of the concerned subject which results in the acquisition of comprehensive information (Gao Mattila, 2014). Data is collected in the context of individual, situation or group descriptions through instruments such as interviews, observation studies, and questionnaires. The information can also be utilized for perceiving the practical implications of models and theories in specific scenarios. Descriptive statistics are favorable for analysis of a single variable at a particular time, thereby indicating univariate analysis. The application of advanced data analysis techniques such as segmentation, correlations and benchmarking could also be realized through apprehending the information at face value alongside estimating the changing trends over time (James, Babin Borges, 2015). However, descriptive research is also associated with prominent setbacks such as lack of opportunities to explore the research problem and consideration of variables in a natural setting result in ambiguities related to the definition of cause. Furthermore, the research design has to evaluate the scales of measurement which should be used for grading and arrangement of the responses (Johnson Grier, 2013). Quantitative measurement scales which are used generally in research activities refer to a nominal scale, ordinal scale and interval scale. The nominal scale is used for documentation of variables which refer to distinct categories such as male/female or country A/country B. Nominal scales are used due to the qualitative categories of a variable which cannot be listed or expressed in terms of magnitude and degree in a comprehensible format (Levenson, Prescott Jumper, 2014). An ordinal scale is preferred for the variables which can be classified into distinct categories with appropriate meaning in terms of degree and magnitude. Ordinal scales of measurement rely on the ranking of variables and can be considered as prolific inclusions in the research proposal for identifying the significance of individual factors perceived as major contributors to the satisfaction of customer needs and ensuring alignment with the expectations of customers (Kim, Magnusen Kim, 2014). The use of Likert scale in the research can be considered as an appropriate implementation of interval measurement scales to identify the responses of research participants in the questionnaire survey. The Likert scale can be aptly defined as a response scale used in questionnaire surveys for accessing the responses of the participant or the degree of agreement in the context of a particular statement or set of statements (Pousette et al., 2014). The Likert scale can be considered as an apt example of the interval/ratio scale which assigns numerical values to quantitative categories of a variable. Some critical references also indicate that Likert scale is ordinal in nature as it allows the measurement of variables on a scale of 1 to 5. These measurement scales have been used in the design of the questionnaire comprising of 20 questions related to the research problem (Kwong Candinegara, 2014). The research activity utilizes the above-mentioned scales of measurement for quantification of the data obtained from the questionnaire. Sampling design and rationale: The sampling design is considered as a mandatory inclusion in the research activity since it reflects on the population which would be included as the participants in the research activity. Sampling is executed on a specific population indicating the total number of individuals related to the inferences made for the research study (Klingaman et al., 2015). A sample is considered as the representation of the population referred to in the inferences of the sampling study. The validation of the selected sampling method can be ensured through the explanation of a rationale associated with the same. Sampling has been associated with cognizable outcomes in a research activity such as time effectiveness, control on unlimited data, cost reduction, assistance in the acquisition of intensive and comprehensive data, the impetus for the research activity and the implications of accuracy derived from individual studies (Prakash, 2015). However, it is essential to understand the distinct forms of sampling designs which are used commonly in research activities (Susanty Kenny, 2015). The two profound categories in the sampling design refer to non-probability and probability sampling. Probability sampling refers to the condition of precise estimation of the probability of including each person in the sampling whereas non-probability sampling does not necessarily emphasize the inclusion of particular members of the population in the research sample (Kemny et al., 2015). Since all the customers of Hilton Hotel UK cannot be included in the sample, the non-probability sampling method is applied in the case of this research proposal. The distinct classifications of non-probability sampling such as convenience sampling, quota sampling, snowball sampling and purposive sampling indicate the flexibility for the researcher to opt for reasonable sampling designs on the basis of their requirements (Sohn, Barrett Talbert, 2014). Snowball sampling can be evaluated as the most prolific option in case of this research activity and the rationale for supporting the selection is based on the characteristic nature of acquiring participants in the sample on the basis of their compliance with research criteria. Therefore the researcher can implement snowball sampling to find participants satisfying the criteria of being customers of Hilton Hotel UK (Li et al., 2015). Furthermore, the use of snowball sampling in the research allows access to other customers of the hotel through the identified participants contacts, especially on social media and in online communities. The data collection method utilized for the research is a questionnaire survey which can be distributed through a paper-based medium or online based medium. Paper based data collection is executed in surveys through mail or cold calling and online based mediums refer to the use of web-based platforms for surveys. The primary concerns while collecting the data for a research activity through questionnaires can be verified in the context of the attention required for the validity of content and construct, credible scoring approach, controlled behavior of the researcher, concrete behaviors which can be apprehended flexibly by the nave subjects. In this case, the selection of the paper-based distribution of the questionnaire has been followed with the implementation of mail as a medium of communication between researcher and participants. The advantages of the paper based medium of communicating the questionnaire to research participants include the capabilities to counter the higher number of questions in the survey. Online based surveys would not be suitable for acquiring responses for a larger number of questions as highlighted above. Mail also enables the acquisition of higher return rate of responses especially in the context of the existing research activity. However, the paper-based data collection method of mailing can be characterized with disadvantages such as the inability to acquire real-time responses, the ambiguity of return rates and credibility of responses. The use of mail does not enable the researcher to engage in a real-time interaction with respondents which limits the competencies of the researcher to apprehend underlying concerns of respondents related to the research problem. The returns rates in case of mailing cannot be estimated precisely since the response of the participants, as well as the time at which they choose to respond to the questionnaire, are uncertain. Participants may choose to delay the questionnaire reply which in turn reflects on delays in the completion of research activity. Furthermore, it has been observed that many participants do not respond to the questionnaire at all which can be a detrimental aspect for the research outcomes. It is imperative to note that the minimum requirement for the survey responses to be adequate is the 50% return rate on the mails delivered to the participants. Thereafter, a prominent setback is observed in the paper-based data collection method in the form of the credibility of responses. The authenticity of the responses and assurance for completion of the questionnaire survey by the participants themselves cannot be ascertained precisely which creates a substantial pitfall for the selected data collection method. Recommended data analysis strategy: The data analysis strategy followed for the research activity is a univariate analysis which is considered on the basis of a robust rationale. The rationale can be derived from the capability of the data analysis strategy to cater the analysis of research information with respect to single variable individually. The different questions illustrated in the survey are profoundly reflective of the aspects associated with customer satisfaction at the Hilton Hotel UK and hence assessment of individual variables can contribute to the flexibility of research outcomes in catering the research issue effectively. Univariate analysis of data involves the distinct steps of data input, data summary, and observation of data patterns. The descriptive approach followed in the research accounts for superior performance of univariate analysis in determining research outcomes through bar charts, frequency distribution tables, pie charts, and histograms. Univariate analysis also provides a viable opportunity to acquire a detailed impression of the descriptive statistics related to the research issue such as standard deviation, central tendencies including mean, median and mode alongside dispersion. The proposed techniques which can be implemented in case of this researchs data analysis include the frequency distribution tables and histograms representing the individual responses. The use of Likert scale for interpretation of participant responses allows convenient presentation of collected data in the form of quantitative metrics. Conclusion: The research proposal highlighted the problem statement pertaining to deceasing revenues of Hilton Hotel UK due to inferior customer satisfaction levels. The report also presented an illustration of the research design, sampling methods, and data analysis strategies. The data collection instrument i.e. questionnaire survey has also been presented in the proposal. Critical analysis of the selected research design, sampling methods and data analysis strategies depicted in the report also help in prediction of underlying pitfalls which could deter the credibility of research outcomes. References Bansal, H. S., Taylor, S. (2015). Investigating the relationship between service quality, satisfaction and switching intentions. InProceedings of the 1997 Academy of Marketing Science (AMS) Annual Conference(pp. 304-313). Springer International Publishing. Coussement, K., Benoit, D. F., Antioco, M. (2015). A Bayesian approach for incorporating expert opinions into decision support systems: A case study of online consumer-satisfaction detection.Decision Support Systems,79, 24-32. Dai, H., Luo, X. R., Liao, Q., Cao, M. (2015). Explaining consumer satisfaction of services: The role of innovativeness and emotion in an electronic mediated environment.Decision Support Systems,70, 97-106. Frankenberger-Graham, K. D., Smith, M. C., Kahle, L. R., Batra, R. (2015). Exploring the Relations Between Consumer Perceptions of Marketing, Materialism and Life Satisfaction. InProceedings of the 1993 Academy of Marketing Science (AMS) Annual Conference(pp. 15-19). Springer International Publishing. Gao, Y. L., Mattila, A. S. (2014). Improving consumer satisfaction in green hotels: The roles of perceived warmth, perceived competence, and CSR motive.International Journal of Hospitality Management,42, 20-31. James, K., Babin, B. J., Borges, A. (2015). Retailer Success: Value and Satisfaction. InIdeas in Marketing: Finding the New and Polishing the Old(pp. 436-438). Springer International Publishing. Johnson, G. D., Grier, S. A. (2013). Understanding the influence of cross-cultural Consumer-to-Consumer Interaction on consumer service satisfaction.Journal of Business Research,66(3), 306-313. Levenson, J. S., Prescott, D. S., Jumper, S. (2014). A consumer satisfaction survey of civilly committed sex offenders in Illinois.International journal of offender therapy and comparative criminology,58(4), 474-495. Kim, J. W., Magnusen, M., Kim, Y. K. (2014). A critical review of theoretical and methodological issues in consumer satisfaction research and recommendations for future sport marketing scholarship.Journal of Sport Management,28(3), 338-355. Kwong, M. Z., Candinegara, I. (2014). Relationship between Brand Experience, Brand Personality, Consumer Satisfaction, and Consumer Loyalty of DSSMF Brand.iBuss Management,2(2). Klingaman, E. A., Medoff, D. R., Park, S. G., Brown, C. H., Fang, L., Dixon, L. B., ... Kreyenbuhl, J. A. (2015). Consumer satisfaction with psychiatric services: The role of shared decision making and the therapeutic relationship.Psychiatric rehabilitation journal,38(3), 242. Kemny, I., Simon, J., Nagy, ., Sz?cs, K. (2015). Consumer satisfaction and word-of-mouth in Electronic Commerce: a possible segmentation method. Li, J., Konus, U., Macdonald, E. K., Wilson, H. N., Langerak, F. (2015). How do multi-touchpoint experience affect consumer satisfaction and behavior: a real-time experience tracking approach. Oliver, R. L. (2014).Satisfaction: A behavioral perspective on the consumer. Routledge. Prakash, V. (2015). Personal Values, Self-Concept, Internal Vs. External Locus of Control, Consumer Discontent with Marketing System, and Satisfaction at the Micro-Level. InProceedings of the 1983 Academy of Marketing Science (AMS) Annual Conference(pp. 610-611). Springer International Publishing. Pousette, S., Lfgren, M., Nilsson, B., Gustafsson, A. (2014). An extended method to measure overall consumer satisfaction with packaging.Packaging Technology and Science,27(9), 727-738. Susanty, A., Kenny, E. (2015). The Relationship between Brand Equity, Customer Satisfaction, and Brand Loyalty on Coffee Shop: Study of Excelso and Starbucks.ASEAN Marketing Journal,7(1). Sohn, M., Barrett, H., Talbert, J. (2014). Predictors of consumer satisfaction in community mental health center services.Community mental health journal,50(8), 922-925. Www3.hilton.com. (2017).Hotel Locations in United Kingdom - Hilton. [online] Available at: https://www3.hilton.com/en/hotel-locations/gb/index.html [Accessed 19 Jan. 2017].